Satisfaction Guaranteed – Replacement or Refund
You may request a refund for any wine that was ordered but not yet shipped. If you receive a defective or damaged shipment of wine, you may contact the Support and Service Department within thirty (30) days from the date of the order. Scout & Cellar will, at your option: (i) ship replacements for any damaged or defective items to you; or (ii) provide a refund or credit of 100% of the amounts paid for the items. The determination of whether the product is defective shall be made by Scout & Cellar in its sole discretion.
If you are not satisfied with a Scout & Cellar wine, you may contact the Support and Service Department within sixty (60) days from the date of order for a 100% credit to be used at Scout & Cellar for the amount paid (less applicable shipping charges, taxes and fees).
You can cancel your Wine Club Membership at any time. Please contact Member Services at email@example.com or give us a call at 1-888-870-3815 to close your Member account.
Scout & Cellar
301 E. Malone Street
Celina, Texas 75009