Scout & Cellar Privacy Policy

At Scout & Cellar, your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you visit our site, place an order, or connect with our Independent Consultants.

1. Information We Collect

We collect information in a few ways:

• Directly from you: When you create an account, place an order, sign up for communications, or engage with us

• Automatically: Via your device: browser type, IP address, and how you use the site

• From other sources: Social platforms, marketing partners, gifting friends, or data services

• Inferred: Such as your preferences or location, based on order and browsing behavior

2. How We Use Your Information

We use your information to:

• Fulfill orders and provide customer support

• Send updates, offers, and confirmations

• Improve site performance and prevent fraud

• Comply with legal obligations

We do not sell your personal data. We may share it with service providers — like payment processors or delivery partners — only as needed to serve you better.

3. Text Messages (SMS)

If you opt in, we may send you:

• Order updates

• Cart reminders

• Promotions (no more than 30/month)

You can opt out at any time by replying STOP. Message and data rates may apply.

4. Cookies & Tracking Technologies

We use cookies and similar tools to:

• Remember your preferences

• Keep track of items visitors put into their shopping cart including when they have abandoned their cart. This information is used to determine when to send cart reminder messages via email and SMS.

• Understand how visitors use our site

• Improve performance and prevent fraud

• Deliver more relevant content and ads

We also use tools like Google Analytics. You can adjust your cookie settings in your browser. To opt out of Google Analytics, you can install the “Google Analytics Opt-out Browser Add-on,” available from Google’s website. We do not respond to browser “Do Not Track” signals.

We will not share your opt-in to an email or SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

5. Your Privacy Choices

You’re in control of your information. You can:

• Unsubscribe from emails anytime

• Opt out of texts by replying STOP

• Manage cookie settings in your browser

• Email us to request access, correction, or deletion of your personal data

California Residents

You have the right to access, delete, or correct your personal information. To make a request, please email us at support@scoutandcellar.com.

Nevada Residents

We do not sell personal information. However, you may submit a request to opt out by emailing support@scoutandcellar.com.

6. Data Retention

We retain personal information only as long as needed to complete transactions, support your relationship with us, or meet legal requirements. When no longer needed, we delete or anonymize it securely.

7. Data Security

We take your privacy seriously and protect your information using encryption, secure servers, and trusted service providers. While no system is perfect, we monitor and update our safeguards regularly.

8. Changes to This Policy

We may update this policy from time to time. If we do, we’ll post the updated version with a new effective date. We encourage you to review it periodically.

9. Contact Us

If you have questions, we're here to help:

support@scoutandcellar.com

(888) 691-0741

10. Consent

By using our website, placing an order, or signing up for emails or texts, you agree to this Privacy Policy and our Terms & Conditions. Continued use of the site after updates means you accept those changes.